Customer Care Internship

Dublin,

Ireland

500/month

Company information

Our partner is a major player in incoming tourism in Ireland and the UK, specializing in tailor-made holidays for international groups. Based in Dublin, the company designs and coordinates cultural, business and event trips, working with a vast network of local service providers (accommodation, transport, sightseeing, catering).

With over 40 years’ experience, the company has become a benchmark in incoming tourism in Europe, offering reliable, flexible services tailored to the needs of each customer. Its international team of over 200 employees focuses on customer service quality, responsiveness and in-depth market knowledge.

Joining this internship means joining a multicultural, dynamic and formative environment, ideal for developing professional skills while evolving in a cosmopolitan and welcoming city: Dublin.

Missions

You will be involved in the following tasks:

Coordinate the organization of group trips (reservations, itineraries, transfers)
Maintain contact with suppliers (accommodation, guides, transport, activities)
Monitor and adapt programs in the event of modifications or customer requests
Draft and update travel documents (proposals, quotes, confirmations)
Help manage customer relations and ensure the satisfaction of French-speaking groups
Contribute to the company's sustainable and responsible tourism initiatives

INTERNSHIP OBJECTIVES

Develop a comprehensive experience in stay management and customer relations
Discover the workings of a leading European tour operator
Improve your written and spoken professional English
Improve your organization and teamwork skills
Acquire skills in tourism management software

THE PACKAGE

Dublin,

Ireland

500/month

REQUIRED PROFILE

DURATION

Start date : Jan–Mar, Jun–Aug

Duration: 5 to 6 months

LANGUAGES

English (B2)

500/month

They put their trust in us

CONTACTEZ NOUS

Horaires : 9h00 à 18h00 du lundi au dimanche

Depuis la France +33 1 87 65 28 12

Depuis l’Espagne +34 931 59 18 57

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Candidature

CONTACT US

Opening hours: 9 a.m. to 6 p.m. Monday to Sunday

From France +33 1 87 65 28 12

From Spain +34 931 59 18 57

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Application

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CONTACT US

Opening hours: 9 a.m. to 6 p.m. Monday to Sunday

From France +33 1 87 65 28 12

From Spain +34 931 59 18 57