Customer Service & Guest Experience Internship

Barcelona,

Spain

700 per month

Company information

Located in the heart of Barcelona, this specialist tourist apartment rental company offers a wide range of accommodations for travelers from all over the world. Renowned for the quality of its service and local expertise, it accompanies its customers throughout their stay, offering much more than just accommodation.

As a member of the team, you’ll play an active role in managing the customer experience, from reservation to departure, while discovering what goes on behind the scenes in the urban hospitality sector.

This internship will enable you to develop concrete skills in customer relations, multi-channel communication, incident management and administrative organization, in a dynamic, international environment focused on customer satisfaction.

Missions

You will be involved in the following tasks:

Multi-channel customer service (e-mail, telephone, WhatsApp, physical reception) in French, English and Spanish
Manage customer arrivals and departures, ensuring a warm and efficient welcome
Provide reactive assistance in the event of incidents or specific requests during the stay
Ensure personalized follow-up to guarantee a smooth and pleasant customer experience
Participate in administrative support tasks related to the day-to-day management of the department

INTERNSHIP OBJECTIVES

Develop customer relations skills in an international and multicultural context
Actively participate in managing the customer journey, from arrival to departure.
Gain autonomy and professionalism in a demanding and stimulating environment.

INTERNSHIP CONDITIONS

Minimum 6-month internship
40 hours per week
One weekend per month
Remuneration: €700

Required profile

Students in tourism, hospitality, international business or customer relations
Fluency in oral and written communication, in Spanish and English (minimum level B1 - B2 recommended)
Customer service, listening and diplomacy skills

THE PACKAGE

Barcelona,

Spain

700 per month

REQUIRED PROFILE

DURATION

Start date : Sep

Duration: 6 months minimum

700 per month

They put their trust in us

4.5

CONTACT US

Opening hours: 9 a.m. to 6 p.m. Monday to Sunday

From France +33 1 87 65 28 12

From Spain +34 931 59 18 57

RECEIVE OUR BROCHURE :

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Universities and higher education institutions

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Our method and offers

Free service for companies

Strengthen your teams with interns

Sectors · languages · availability
How it works
International student program
Cultural immersion · verified families

Human experience · extra income

A shared goal: your satisfaction
Dive into the international adventure

Application

RECEIVE OUR BROCHURE :

CONTACT US

Opening hours: 9 a.m. to 6 p.m. Monday to Sunday

From France +33 1 87 65 28 12

From Spain +34 931 59 18 57

Visit Stud&Globe
EUROPEAN STUDENTS
Spain · Greece · Malta
Our method and offers
INTERNATIONAL STUDENTS

Our method and offers

ERASMUS +

Spain · Ireland · Malta · Other destinations

Response within 48 hours
SCHOOL PARTNERSHIPS

Universities and higher education institutions

Download our brochure →

Our method and offers

Free service for companies

Strengthen your teams with interns

Sectors · languages · availability
How it works
International student program
Cultural immersion · verified families

Human experience · extra income

A shared goal: your satisfaction
Dive into the international adventure

Application

Merci pour votre candidature !
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CONTACT US

Opening hours: 9 a.m. to 6 p.m. Monday to Sunday

From France +33 1 87 65 28 12

From Spain +34 931 59 18 57

Visit Stud&Globe