4-star Hotel Reception Internship

Barcelona,

Spain

450€ / month

Accommodation

450€ / mois

Accommodation

Company information

Our partner is a hotel renowned for the quality of its welcome and the attention it pays to the customer experience. It welcomes local and international guests in a dynamic urban environment, at the heart of an attractive tourist destination.

Why join this team?

Practical and versatile learning :
participate in the daily tasks of the reception: welcoming guests, managing arrivals and departures, handling reservations and requests, while developing your skills in customer relations and hotel management.

Dynamic and stimulating environment:
work within a professional team, discover how a city hotel reception operates, and experience an enriching opportunity in a fast-paced, customer satisfaction-focused environment.

Valuable international experience :
interact with a multicultural clientele, develop your communication skills, and enhance your CV with hands-on experience in the tourism and hospitality sector.

Missions

Reception and customer service

Greet customers on arrival and ensure smooth check-in/check-out in accordance with procedures
Respond to guests' requests in person, by phone or by email and provide useful information about the hotel and its services.
Ensure customer satisfaction throughout their stay and manage simple complaints in accordance with hotel standards.

Administrative management and acceptance operations

Record and update reservations, payments and customer files in the management system
Handle payment processing, invoicing and the issuing of room keys or badges
Keep the reception area clean, organized and ready to welcome customers at all times

Internal coordination and day-to-day support

Communicate with other departments (housekeeping, maintenance, catering) to ensure a consistent customer experience
Provide guests with practical information on hotel facilities and local activities
Help manage messages, telephone calls and any reservations for complementary activities or services

INTERNSHIP OBJECTIVES

Develop solid skills in hospitality and customer relations in an international hotel environment.
Understand the day-to-day running of a hotel reception: reservations, check-in/check-out, billing and internal coordination.
Improve your professional communication skills, particularly in foreign languages, in contact with an international clientele.

THE PACKAGE

450€

/ month

Gross salary

Barcelona,

Spain

Accommodation

REQUIRED PROFILE

DURATION

Start date : Aug

Duration: 2 to 6 months

Working hours: 40H / week

LANGUAGES

English (B2)

French (C2)

Spanish (A2, B1)

ACADEMIC BACKGROUND

Tourism, entertainment, leisure, events or education

450€ / mois

+ Accommodation

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Opening hours: 9 a.m. to 6 p.m. Monday to Sunday

From France +33 1 87 65 28 12

From Spain +34 931 59 18 57

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Application

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The Stud&Globe team

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CONTACT US

Opening hours: 9 a.m. to 6 p.m. Monday to Sunday

From France +33 1 87 65 28 12

From Spain +34 931 59 18 57

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