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🚲 Customer Relations & Tourism Internship – Barcelona, Spain 🇪🇸

Company information

In a few words

Our partner is an international company specializing in the rental of bicycles and urban mobility accessories, with operations in several major European cities. In Barcelona, it has modern stores located in the city’s most touristic areas, welcoming hundreds of visitors from all over the world every day.

More than just a rental service, the company focuses on a friendly, dynamic customer experience: personalized advice, tour organization, multilingual support and services tailored to international travelers. The atmosphere is young, multicultural and international, with a close-knit team sharing the same goal: to offer customers a warm welcome and unique memories.

As part of this internship, you’ll be working in the heart of Barcelona, in direct contact with travelers and developing your skills in customer relations, communication and international tourism. It’s an ideal opportunity to improve your language skills, learn to work in a demanding tourist environment and discover the day-to-day management of an international business.

Missions

You will be involved in the following tasks:

Welcome and advise international customers with professionalism and dynamism
Manage reservations, check-in and check-out for bike rentals
Answering calls, emails and in-store requests
Contribute to cash management and administrative follow-up
Promote the company's offers and services
Help organize and coordinate team activities

Further information

purpose of the internship

Develop your customer relations and intercultural communication skills
Working in a multicultural and tourist environment
Improve your English and Spanish in real-life situations
Discover the operational management of a service company
Gain autonomy and ease in managing customer situations

INTERNSHIP CONDITIONS

📍 Barcelona - Spain (face-to-face, in-store).
⏳ Duration: minimum 4 months (flexible depending on availability)
⏰ Full-time - variable hours depending on store needs

Profile required

🎓 Student in tourism, business, hospitality, communications or similar field.
🗣️ English B2/C1 minimum required; German, Dutch or Spanish are real assets.
🤝 Taste for customer contact, sense of service and easy communication.
🌍 Open-minded, motivated and interested in the sustainable tourism sector.
📅 Available for at least 4 months.

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CONTACT US

Opening hours: 9 a.m. to 6 p.m. Monday to Sunday

From France +33 1 87 65 28 12

From Spain +34 931 59 18 57