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Hotel Reception and Customer Relations Internship – Mallorca, Spain 🇪🇸

Company information

In a few words

Our partner is a hotel located in a renowned seaside resort on the island of Majorca. The establishment welcomes an international clientele in a relaxed, sunny setting. The team on site is multicultural and committed, offering trainees a formative and human immersion in the hotel industry.

Missions

You will be involved in the following tasks:

Welcoming and accompanying customers throughout their stay
Check-in and check-out management
Customer advice on services and tourist activities
Administrative formalities related to your stay (registration, invoicing, handing over of keys, etc.)
Handling hotel calls and correspondence
Service quality control
Management of any customer disputes

Further information

purpose of the internship

Develop your hotel management and customer relations skills
Gain versatility through assignments with greater responsibility
Improve your language skills in an international setting

INTERNSHIP CONDITIONS

Students of hotel management, tourism, languages, business, etc.
Proficiency in office automation tools (Microsoft Office)
Must be available for at least 3 months starting in July
40h/week contract
On-site accommodation provided + Meals provided

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CONTACT US

Opening hours: 9 a.m. to 6 p.m. Monday to Sunday

From France +33 1 87 65 28 12

From Spain +34 931 59 18 57