Customer Care Internship

Dublin,

Ireland

500/month

Company information

Our partner is a major player in incoming tourism based in Dublin, specializing in the design and organization of holidays in Ireland and the UK. The company works with a large network of local service providers (hotels, transport, guides, activities) and designs a wide range of programs, from cultural tours to incentive trips, as well as leisure and study stays.

Joining this internship means joining a multicultural and international environment, where the emphasis is on quality customer service and creating authentic experiences for travelers. You’ll get a behind-the-scenes look at a major tour operator, help coordinate trips for a German-speaking clientele and develop key skills in tourism project management.

Missions

You will be involved in the following tasks:

Coordinate stays for German-speaking groups (reservations, itineraries, transfers, activities)
Communicate daily with service providers (hotels, guides, transport, restaurants) in Ireland and the UK
Update itineraries and manage program changes
Use Tourplan professional software to manage and track stays
Draft and forward travel documents to suppliers and customers
Participate in the company's sustainable and responsible tourism initiatives
Provide ad hoc support to reception and other departments

INTERNSHIP OBJECTIVES

Discover the workings of a major international tour operator
Develop skills in organizing, negotiating and managing tourism projects
Improve your professional English in an international setting
Use German in everyday professional situations
Reinforce your autonomy, your sense of customer service and your team spirit

THE PACKAGE

Dublin,

Ireland

500/month

REQUIRED PROFILE

DURATION

Start date : Jan–Mar, Jun–Aug

Duration: 5 to 6 months

LANGUAGES

English (B2)

German (C1)

500/month

They put their trust in us

CONTACTEZ NOUS

Horaires : 9h00 à 18h00 du lundi au dimanche

Depuis la France +33 1 87 65 28 12

Depuis l’Espagne +34 931 59 18 57

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Candidature

CONTACT US

Opening hours: 9 a.m. to 6 p.m. Monday to Sunday

From France +33 1 87 65 28 12

From Spain +34 931 59 18 57

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Application

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CONTACT US

Opening hours: 9 a.m. to 6 p.m. Monday to Sunday

From France +33 1 87 65 28 12

From Spain +34 931 59 18 57