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🛎️ Internship International Customer Reception – Málaga, Spain 🇪🇸

Informations de l'entreprise

En quelques mots

Our partner is a modern, friendly hostel located in the heart of Málaga, one of Andalusia’s sunniest and most cultural destinations. Every year, the establishment welcomes travelers from all over the world, who come to discover the city and enjoy its Mediterranean ambience of beach, heritage and lively nightlife.

With its warm communal spaces, international atmosphere and services designed to encourage encounters, the hostel offers much more than accommodation: it’s a place where unforgettable memories are made.

Joining this internship means plunging into the world of international hotel reception, learning the basics of reservation management and customer service, while perfecting your English and Spanish in a multicultural setting. It’s the ideal way to develop your career in the tourism sector and enhance your CV with professional experience abroad.

Les Missions

You will be involved in the following tasks:

👋 Welcome and accompany international customers on arrival and departure (check-in/check-out)
📞 Ensure communication with customers (in person, by phone and by email) and direct their requests to the appropriate departments.
🗂️ Manage reservations: bookings, cancellations, modifications and room availability
🔑 Hand out keys/access cards and provide essential information about the hostel and services
💳 Collect payments and issue invoices
🙌 Provide information on local activities, events and available services
🛠️ Coordinate with other departments (cleaning, maintenance, catering, transport) to ensure a smooth experience
📑 Perform administrative tasks (archiving, scanning, document tracking) and report any incidence to management.

Informations complémentaires

oBJECTIF DU STAGE

Develop your international customer relations skills
Manage hotel reservation tools and processes
Improve your everyday English and Spanish skills
Work in coordination with several departments of a tourist establishment
Strengthen your autonomy, rigor and organizational skills

CONDITIONS DE STAGES

📍 Málaga - Spain (city center, Andalusia)
⏳ Duration: 3 to 6 months (flexible depending on availability)
⏰ Full-time with flexible hours depending on reception
🏠 Accommodation available by arrangement with hostel
🌍 International and multicultural environment

Profil recherché

🎓 Students of tourism, hotel management, languages or communications
🗣️ English B1+ required; Spanish A2 minimum preferred (other languages an asset)
🙌 Dynamic, sociable, proactive and customer service-oriented
🔍 Organized, versatile and able to work as part of a team

They put their trust in us

CONTACTEZ NOUS

Horaires : 9h00 à 18h00 du lundi au dimanche

Depuis la France +33 1 87 65 28 12

Depuis l’Espagne +34 931 59 18 57

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Candidature

CONTACT US

Opening hours: 9 a.m. to 6 p.m. Monday to Sunday

From France +33 1 87 65 28 12

From Spain +34 931 59 18 57

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See you soon,

The Stud&Globe team

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CONTACT US

Opening hours: 9 a.m. to 6 p.m. Monday to Sunday

From France +33 1 87 65 28 12

From Spain +34 931 59 18 57

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