Hotel reception internship

Barcelona,

Spain

200/month + accommodation + 3 meals/day + uniform

Company information

Our partner is a four-star hotel in Barcelona, located in a dynamic district that combines modernity, business tourism and leisure stays. With over a hundred rooms, the hotel offers top-of-the-range services to a discerning international clientele.
As a trainee, you’ll be working in a professional environment where welcome, quality of service and customer relations are at the heart of your day-to-day work. You’ll be an integral part of the reception team: a strategic area where every interaction counts.
This internship offers you a hands-on immersion in urban hotel management: welcoming guests, managing arrivals and departures, handling requests and coordinating with other hotel departments. A great opportunity to develop your sense of service, your interpersonal skills and your ability to adapt to a multicultural environment.

Missions

You will be involved in the following tasks:

Welcome, guide and accompany international customers on check-in and check-out
Manage reservations, modifications and cancellations via the hotel management system
Inform guests about hotel services, local events and respond to their needs
Invoicing, payments and administrative follow-up of customer files
Collaborate with maintenance, catering and concierge teams to ensure a seamless customer experience
Help manage comments, customer feedback and efforts to improve satisfaction

INTERNSHIP OBJECTIVES

🚀 Acquire significant field experience in the international hospitality sector.
🌍 Develop your sense of customer service, your communication skills and your intercultural adaptability
🗣️ Consolidate your level of English (and/or Spanish) in a concrete professional context
💡 Gain rigor, autonomy and the ability to work as part of a team in a demanding hotel environment
✅ Enhance your profile with a professional immersion in Barcelona, in a dynamic tourist environment

INTERNSHIP CONDITIONS

📍 Location: Barcelona, Spain
⏳ Duration: 4 to 12 months minimum (to be defined according to availability)
🕓 Working hours: full-time, shifts according to reception schedule
💶 Remuneration: €200/month + accommodation provided + 3 meals/day
🌐 Environment: international team, professional and formative hotel atmosphere

Required profile

🎓 Students in tourism, hospitality, international trade or customer service
🗣️ Fluent English required; knowledge of Spanish strongly appreciated
🙂 Excellent interpersonal skills, a sense of service, a smile and adaptability to a variety of situations
💻 At ease with basic IT tools (booking, billing)
🤝 Motivated, rigorous and able to manage several tasks simultaneously in a hotel rhythm

THE PACKAGE

Barcelona,

Spain

200/month + accommodation + 3 meals/day + uniform

REQUIRED PROFILE

DURATION

Start date : Jan–Dec

Duration: 4 to 12 months

200/month + accommodation + 3 meals/day + uniform

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Opening hours: 9 a.m. to 6 p.m. Monday to Sunday

From France +33 1 87 65 28 12

From Spain +34 931 59 18 57

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Application

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CONTACT US

Opening hours: 9 a.m. to 6 p.m. Monday to Sunday

From France +33 1 87 65 28 12

From Spain +34 931 59 18 57